Refund Policy.

Refunds are available within 7 days of purchase provided that no messages have been sent or processed through the purchased service.

A refund request must be submitted within the applicable 7-day period and the account or purchased credits must remain unused for the request to qualify.

Once message processing or campaign transmission has commenced, the applicable purchase is non-refundable.

• Credits used for messages that have already been processed or transmitted are not eligible for refund.
• Credits are non-transferable between accounts.
• Payments for services already consumed, processed, or initiated cannot be reversed under this policy.

Purchased message credits are valid for 12 months from the date of activation. Customers may use the available credits at any time during this validity period.

After the 12-month validity period, unused credits will be forfeited and will not qualify for a refund solely because they were not used.

Once payment is confirmed, packages are activated within minutes and customers can begin using the service.

Bulkwhatsapp.com operates as a gateway for message transmission. Delivery can depend on third-party carrier networks and telecommunications infrastructure. Carrier maintenance, international telecommunications outages, and other external network conditions may affect delivery.

A message delivery failure caused by a third-party carrier or external telecommunications network does not automatically create a right to a refund of the overall purchased package.

Customers are responsible for using Bulkwhatsapp.com in compliance with applicable messaging and telecommunications laws, including relevant anti-spam requirements and local regulations.

The platform must not be used for phishing, scamming, unsolicited spam, or other activities that violate applicable laws or regulations.

Refunds will not be provided to compensate for penalties, restrictions, account actions, or other consequences resulting from a customer's non-compliant use of the service.

Bulkwhatsapp.com collects primary identifiers such as email addresses and contact numbers and technical metadata to facilitate messaging routing. The service states that customer data is not sold, traded, or leaked to third-party advertisers.

SMS content processed through the Neural API is described as encrypted at rest using AES-256 and in transit using TLS 1.3. AI models may analyze intent for compliance but do not retain long-term conversational memory after the delivery handshake is complete.

These security and privacy practices do not change the eligibility requirements described in this Refund Policy.

If your purchase meets the eligibility requirements, submit your refund request within 7 days of purchase and provide the relevant account or transaction details so the purchase can be reviewed.

• Contact the Bulkwhatsapp.com support team with your registered email address.
• Provide the transaction or purchase details associated with the request.
• Confirm that no messages have been sent or processed using the purchased service.
• Refund eligibility will be reviewed against the terms of this policy.

This Refund Policy should be read together with the Bulkwhatsapp.com Terms & Conditions, Privacy Policy, Disclaimer, and applicable delivery/service policies.

The Terms & Conditions provide that purchased credits are non-transferable and become non-refundable once processing has commenced. The Terms also state that the services are governed by the laws of India and disputes are subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.